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Private Notes
Roz introduces herself by sharing her powerful journey from research scientist to innovation leader across five different industries. She also runs you through everything she will cover in her class.
The only constant is change. Roz provides a look into her decision-making process when she transformed Walgreens from a retail store into a healthcare company. She highlights the ongoing impact for the company’s employees and community.
In this lesson, Roz breaks down one of her most valuable skills—active listening. She explains how active listening can foster an environment of innovation. Then she hears pitches from three interns from Walgreens’ summer internship program.
Roz talks through a time in which she was at a crossroads as CEO of Sam’s Club. She shows you how she leveraged critical data to build insights and make decisions that would help expand the overall customer base of the business.
For every problem there is a solution—if you know where to look. Roz explains how she made difficult decisions at Kimberly-Clark, where she had to choose which facilities to close. She explains how staying agile can help you make tough calls.
Disruption leads to growth, which is why Roz continues to highlight the importance of technology for innovation. She discusses how the inception of the Starbucks app significantly impacted the success of the business during her tenure.
In this lesson, Roz talks about what she looks for when putting together teams and how she challenges those teams to do their best work. She explains how she encourages her teams to come up with the most innovative, out-of-the-box solutions.
Instilling a learning culture within your organization is vital for innovation. Roz encourages you to stay curious and shares examples from her time as a STEAM student at Spelman College. She discusses how transformative decisions at Walmart helped shape her growth mindset.
As one of only two Black women to ever run a Fortune 500 company, Roz knows what it takes to transcend adversity. Now she shares how she has navigated predominantly White, male-dominated industries by building a culture that values diversity, equity, and inclusion.
A crisis can transform a learner into a leader. In this lesson, Roz shines a light on how some of her most challenging moments were also some of her greatest learning experiences. She reminds leaders—present and future—of the steps they can take during any hard time.
To lead a team through innovation, you must first gain the trust and buy-in of your employees. Roz discusses the importance of integrating your values into your leadership style to ensure you are prioritizing what’s important to you.
Without mentorship, Roz would not be where she is today. In this lesson, she pays it forward with three bright, young Spelman College students. Then she offers advice on the best ways to mentor your own team.
Roz summarizes all that she’s covered in her class and shares her final thoughts on leadership, innovation, and growth.
